Thank you for shopping at Diverpl World! We aim to provide a smooth and efficient shipping experience for all our customers. Please read our Shipping & Delivery Policy for more information about our shipping process.
1. Shipping Locations
We offer shipping to many countries worldwide. During the checkout process, you will be able to select your shipping destination and view the available shipping methods.
2. Shipping Methods and Delivery Times
We offer several shipping options to meet your needs. The delivery times may vary depending on your location and the shipping method you choose. Below are the general estimated delivery times:
- Standard Shipping: [7-14] business days
- Expedited Shipping: [3-7] business days
- Express Shipping: [1-3] business days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, or other unforeseen factors.
3. Shipping Costs
Shipping costs are calculated based on the shipping method selected and the destination of your order. You will be able to see the total shipping cost during the checkout process before you confirm your purchase.
For orders over a certain amount, we may offer free shipping within certain regions. Please refer to our website or checkout page for specific details.
4. Order Processing
Orders are processed within [1-2] business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day. You will receive an email notification once your order has been shipped, including tracking information (if applicable).
5. Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to check the status of your delivery. Please note that it may take up to 24-48 hours for tracking information to be updated after your order has been dispatched.
6. Customs and Import Duties
International orders may be subject to customs duties, taxes, and import fees depending on the destination country. These additional charges are the responsibility of the customer. Please check with your local customs office for more information on potential charges before placing your order.
7. Address Accuracy
Please ensure that your shipping address is correct and complete. Diverpl World is not responsible for any delays or non-delivery due to incorrect or incomplete address details. If you notice an error in your address after placing an order, please contact us as soon as possible at [email protected].
8. Lost or Damaged Packages
While we take great care in packaging and shipping your orders, sometimes items can get lost or damaged during transit. If your package is lost or arrives damaged, please contact us immediately at [email protected], and we will assist you in resolving the issue.
9. Delivery Delays
While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as weather, natural disasters, or carrier-related issues. We appreciate your patience and understanding during such times.
10. Contact Us
If you have any questions about shipping or need assistance with your order, please contact us at:
Email: [email protected]